1. Overview
Muslim Welfare Association (“the Association,” “we,” or “us”) respects your privacy. This policy describes the kinds of information we may handle when you use our website, contact us, or choose to donate, and the choices available to you.
This policy applies to information handled through this website and its online donation and contact features. It should be read together with any notices shown when you provide information or make a donation.
2. Information we handle
The information involved depends on how you interact with us. It may include:
- Contact details and messages you choose to send, such as your name, email address, telephone number, or enquiry.
- Donation-related details, such as the amount, date, selected frequency, transaction status, and information needed to issue or deliver a receipt.
- Technical information generated when you visit the website, such as device or browser details, approximate usage data, and security logs, if these are collected by the website or its providers.
We handle information relevant to the services and features you choose to use. The information collected may vary depending on the forms, payment options, and website features available to you.
3. How information is used
We may use information for the purposes disclosed when it is provided, including to respond to enquiries, administer and acknowledge donations, maintain and protect the website, and meet applicable legal or accounting obligations. Add or remove purposes so this section accurately describes the Association’s practices.
4. When information is shared
Where necessary, information may be shared with service providers that help operate the website, process donations, deliver communications, or provide related services. Information may also be disclosed when required or permitted by law. Third-party providers may handle information under their own privacy notices and terms.
5. Donations and payments
Online donations may be processed by a third-party payment service. Payment information you provide may be collected and handled by that service under its own privacy notice and terms. Please review the information provided by the payment service during checkout.
7. Retention and security
Information is retained for as long as reasonably necessary for the purposes described in this policy, including applicable recordkeeping obligations.
We take reasonable steps designed to protect information against unauthorized access, use, alteration, or disclosure. No method of transmission or storage can be guaranteed to be completely secure.
8. Your choices and requests
Depending on applicable law, you may be able to request access to, correction of, or deletion of certain personal information, or raise a concern about how it is handled. Contact us through the current contact channels published on our website. We may need to verify your identity and explain any legal limits that apply.
You can manage donation communications or recurring donations through the options offered by the relevant payment service or by contacting the Association through its website.
9. Changes to this policy
We may update this policy as our practices or obligations change. The current version will be posted on this page with its effective date. Please review it periodically.
10. Contact us
For privacy questions or requests, contact Muslim Welfare Association:
For privacy questions or requests, use the contact channels published on the official Muslim Welfare Association website.